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Lesotho

Remote and Flexible Work Options

Learn about remote work policies and flexible work arrangements in Lesotho

Remote work

Lesotho's legal framework is still evolving regarding remote work arrangements. There are currently no established laws dedicated specifically to remote work. However, insights can be gleaned from existing labor regulations and employer responsibilities.

While a comprehensive remote work law is absent, Lesotho's labor framework provides a foundation for these practices. Here are key considerations:

  • The Employment Act of 2000 (Act No. 6 of 2000) outlines fundamental employee rights and employer obligations. It ensures aspects like minimum wage, working hours, and leave entitlements are upheld regardless of the work location.

  • Individual employment contracts can include provisions outlining remote work arrangements. These provisions should clearly define expectations regarding working hours, communication channels, and equipment usage.

  • The Employer's Liability Act of 1936 (Act No. 7 of 1936) applies to remote work scenarios as well. Employers hold some responsibility for the employee's well-being, even when working from a home office. This might include ergonomic considerations or virtual training on proper workstation setup to prevent work-related injuries.

Technological Infrastructure Requirements

Lesotho's technological infrastructure is developing, but reliable internet connectivity remains a challenge, particularly in rural areas. Here's a breakdown of the key factors:

  • Stable and high-speed internet is crucial for effective remote work. Employers may need to assess their employees' internet capabilities and potentially provide support for upgrades if necessary.

  • Cloud-based platforms and video conferencing tools are essential for seamless communication and collaboration between remote workers and teams.

  • Employers should invest in cybersecurity solutions like firewalls to safeguard sensitive information accessed remotely.

Additional Considerations

  • The responsibility for providing work equipment like computers and software might need to be clarified within the remote work agreement.

  • Employers may need to provide training on using remote work tools and best practices for remote communication and collaboration.

Employer Responsibilities

In the absence of specific remote work regulations, employers hold a significant responsibility in establishing clear and comprehensive policies. Here are some key employer considerations:

  • A well-defined remote work policy should outline eligibility criteria, application procedures, expectations for performance and communication, and guidelines for equipment usage.

  • Employers need to establish clear performance evaluation metrics and conduct regular performance reviews to ensure remote workers are meeting expectations.

  • Maintaining open communication channels and fostering a collaborative work environment are crucial for remote teams.

Additional Employer Responsibilities

  • Employers should determine if there are any adjustments needed to compensation or benefit packages offered to remote workers.

  • Employers should encourage remote workers to maintain a healthy work-life balance by setting clear expectations for working hours and being mindful of after-hours communication.

Flexible work arrangements

In Lesotho, labor laws do not explicitly mandate flexible work arrangements such as part-time work, flexitime, job sharing. However, there are regulations that can be interpreted to support these practices.

Part-Time Work

There is no legal framework governing part-time work in Lesotho. However, the Lesotho Labour Code of 1992 (Chapter 24 of 1992), which outlines general employment conditions, applies equally to part-time employees. This ensures they receive minimum wage, paid leave, and other benefits on a pro-rated basis compared to full-time workers.

Flexitime

The Labour Code does not mention flexitime arrangements. However, employers have the discretion to implement such schemes through internal company policies. These policies should clearly define core working hours and flexible working windows.

Job Sharing

Similar to part-time work, Lesotho's legal framework does not explicitly address job sharing. But again, the Labour Code's general employment provisions would apply to each job-sharing employee.

Equipment and Expense Reimbursements

Lesotho's Labour Code does not mandate employers to provide equipment or reimburse expenses for flexible work arrangements. However, company policies can address these aspects:

  • Equipment: Policies may specify whether the company provides equipment or expects employees to use their own devices.
  • Expenses: Policies can outline if the company reimburses internet connectivity costs or other expenses incurred while working.

Recommendations

While Lesotho's legal framework is evolving regarding flexible work arrangements, it's advisable for employers to establish clear and comprehensive internal policies. These policies should address:

  • Eligibility for flexible work arrangements
  • Specific work schedules and core working hours (for flexitime)
  • Communication protocols
  • Equipment provision or usage guidelines
  • Expense reimbursement policies (if applicable)

Data protection and privacy

Data protection and privacy for remote employees in Lesotho necessitates a comprehensive approach that takes into account employer obligations, employee rights, and best practices for securing data.

Employer Obligations

Employers are required to implement suitable technical and organizational measures to safeguard personal data collected from employees, including those working remotely. This could include password policies, data encryption, access controls, and security awareness training.

Compliance with Lesotho's data protection laws, such as the Communications Act of 2013 and the Data Protection Regulations of 2023, is mandatory for employers. These regulations necessitate employers to obtain consent for data collection, ensure data accuracy, implement data breach notification procedures, and respect individuals' rights regarding their personal data.

Employers should provide remote employees with clear policies on data handling, acceptable use of technology, and remote work protocols. This promotes transparency and enables employees to meet their data protection obligations.

Employee Rights

Remote employees have the right to access their personal data held by the employer and request rectification of any inaccuracies. They can also object to the processing of their data under certain circumstances.

Employees have the right to privacy during designated work hours. Employers should not monitor employee activity or communications beyond what is necessary for work purposes.

Employees have a responsibility to maintain the confidentiality of company data they access while working remotely. This includes adhering to company policies on data security and preventing unauthorized access.

Best Practices for Securing Data

Employers should collect and process only the minimum amount of personal data necessary for remote work tasks. This reduces the risk of data breaches and simplifies data management.

Sensitive data, both at rest and in transit, should be encrypted to ensure confidentiality even if intercepted by unauthorized parties.

Implement strong access controls for remote access systems, such as multi-factor authentication and virtual private networks (VPNs), to restrict access to authorized personnel only.

Maintain regular backups of data to ensure recovery in case of system failures or cyberattacks.

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